{"id":9944,"date":"2026-10-15T22:26:54","date_gmt":"2026-10-15T15:26:54","guid":{"rendered":"https:\/\/honglamgiang.com\/?page_id=9944"},"modified":"2026-10-16T09:57:31","modified_gmt":"2026-10-16T02:57:31","slug":"terms-and-limitations-in-the-provision-of-goods-and-services","status":"publish","type":"page","link":"https:\/\/honglamgiang.com\/?page_id=9944","title":{"rendered":"Terms and Limitations in the Provision of Goods and Services"},"content":{"rendered":"<div id=\"pl-9944\"  class=\"panel-layout\" ><div id=\"pg-9944-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9944-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-9944-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><!-- B\u1ea2N TI\u1ebeNG ANH -->\n\n<div class=\"policy-wrapper\">\n\n\n  <h4>1. Purpose<\/h4>\n  <p>To ensure that the supply of goods and services complies with the provisions of law, while safeguarding the legitimate rights and interests of customers, website <strong>honglamgiang.com<\/strong> (owned by <strong>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY<\/strong>) publicly announces the conditions and restrictions applicable to transactions across the system.<\/p>\n\n  <h4>2. Service Timeline Limitations<\/h4>\n  <ul>\n    <li><strong>Order Intake Hours:<\/strong> The website accepts online orders 24 hours a day, 7 days a week.<\/li>\n    <li>\n      <strong>Order Processing Hours:<\/strong>\n      <ul>\n        <li>Monday through Saturday (During standard business hours or according to the company's operating schedule).<\/li>\n        <li>Orders placed outside regular business hours, on Sundays, or on public holidays will be recorded and processed on the next business day.<\/li>\n      <\/ul>\n    <\/li>\n    <li><strong>Order Preparation Time:<\/strong> Specific items may require extended preparation or pre-ordering; HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY will notify customers directly on the product detail page or via provided contact information.<\/li>\n  <\/ul>\n\n  <h4>3. Geographic Delivery Limitations<\/h4>\n  <ul>\n    <li><strong>Delivery Scope:<\/strong> The website delivers products across geographic areas served by our partnered logistics providers.<\/li>\n    <li>\n      <strong>Restricted Zones:<\/strong> For remote regions, island territories, border zones, or areas subject to logistical\/governmental restrictions:\n      <ul>\n        <li>Delivery transit times may take longer than standard estimates.<\/li>\n        <li>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY reserves the right to decline service if safe and standard delivery conditions cannot be guaranteed.<\/li>\n      <\/ul>\n    <\/li>\n  <\/ul>\n\n  <h4>4. Customer Eligibility Requirements<\/h4>\n  <p>Customers purchasing on the website must fulfill the following criteria:<\/p>\n  <ul>\n    <li>Possess full civil legal capacity under Vietnamese law.<\/li>\n    <li>Provide complete and accurate information required for order fulfillment and delivery.<\/li>\n    <li>For age-restricted products or goods subject to specialized statutory trading conditions (if any), customers must strictly meet all regulatory requirements under applicable laws.<\/li>\n  <\/ul>\n\n  <h4>5. Order Quantity Limitations<\/h4>\n  <p>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY reserves the right to stipulate:<\/p>\n  <ul>\n    <li>The maximum purchase quantity per order;<\/li>\n    <li>The maximum purchase quantity applicable to promotional campaigns;<\/li>\n    <li>Purchase volume caps per customer\/account to safeguard supply stability and uphold fair shopping privileges for all consumers.<\/li>\n  <\/ul>\n  <p>Such limits (if applicable) will be publicly announced on the respective product page or in promotional terms.<\/p>\n\n  <h4>6. Availability of Goods and Services<\/h4>\n  <p>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY strives to maintain uninterrupted and stable service. However, provision may experience temporary disruption, delays, or suspensions due to:<\/p>\n  <ul>\n    <li>Scheduled system maintenance and technical website upgrades;<\/li>\n    <li>Technical incidents, wide-scale internet disruptions, or widespread power grid outages;<\/li>\n    <li>Force majeure events: Natural disasters, epidemics, fire hazards, armed conflicts;<\/li>\n    <li>Direct directives, restrictions, or decisions issued by competent state authorities;<\/li>\n    <li>Other force majeure circumstances defined by law.<\/li>\n  <\/ul>\n  <p>In such occurrences, HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY will promptly notify customers and implement cooperative measures to protect consumer interests.<\/p>\n\n  <h4>7. Right to Refuse or Cancel Orders<\/h4>\n  <p>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY reserves the right to decline or cancel placed orders under the following circumstances:<\/p>\n  <ul>\n    <li>Delivery or contact details provided by the customer are incorrect or incomplete;<\/li>\n    <li>Customer support cannot establish contact with the customer to confirm order details as required;<\/li>\n    <li>The requested product is out of stock or fails quality control standards for dispatch;<\/li>\n    <li>System detection indicates signs of fraud, arbitrage, hoarding, or promotional abuse;<\/li>\n    <li>Product pricing displays inaccurate values due to system errors or technical bugs;<\/li>\n    <li>The customer violates transaction terms or website terms of use;<\/li>\n    <li>Other cases provided by law.<\/li>\n  <\/ul>\n  <p><em>Note: If an order is canceled due to an error attributable to HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY or unexpected out-of-stock situations, we will proactively notify the customer and issue a full refund of any prepaid amounts in accordance with regulations.<\/em><\/p>\n\n  <h4>8. Contact Information<\/h4>\n  <p>For any questions regarding conditions and limitations in the supply of goods and services, please contact:<\/p>\n  <p><strong>HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY<\/strong><\/p>\n  <ul>\n    <li><strong>Website:<\/strong> <a href=\"https:\/\/honglamgiang.com\" target=\"_blank\" rel=\"noopener\">honglamgiang.com<\/a><\/li>\n    <li><strong>Hotline:<\/strong> +84 24 3636 8668<\/li>\n    <li><strong>Email:<\/strong> <a href=\"mailto:duydd@honglamgiang.com\">duydd@honglamgiang.com<\/a><\/li>\n    <li><strong>Address:<\/strong> No 88 Kim Dong str, Thanh Vinh ward, Nghe An province, Vietnam.<\/li>\n  <\/ul>\n<\/div>\n<!-- B\u1ea2N TI\u1ebeNG VI\u1ec6T --><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>1. Purpose To ensure that the supply of goods and services complies with the provisions of law, while safeguarding the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9944","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Limitations in the Provision of Goods and Services - Eagleking Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/honglamgiang.com\/?page_id=9944\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Limitations in the Provision of Goods and Services - Eagleking Travel\" \/>\n<meta property=\"og:description\" content=\"1. 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