{"id":9944,"date":"2026-10-15T22:26:54","date_gmt":"2026-10-15T15:26:54","guid":{"rendered":"https:\/\/honglamgiang.com\/?page_id=9944"},"modified":"2026-10-16T09:57:31","modified_gmt":"2026-10-16T02:57:31","slug":"terms-and-limitations-in-the-provision-of-goods-and-services","status":"publish","type":"page","link":"https:\/\/honglamgiang.com\/vn\/cac-dieu-kien-hoac-han-che-trong-viec-cung-cap-hang-hoa-dich-vu\/","title":{"rendered":"C\u00e1c \u0110i\u1ec1u Ki\u1ec7n Ho\u1eb7c H\u1ea1n Ch\u1ebf Trong Vi\u1ec7c Cung C\u1ea5p H\u00e0ng H\u00f3a, D\u1ecbch V\u1ee5"},"content":{"rendered":"<div id=\"pl-9944\"  class=\"panel-layout\" ><div id=\"pg-9944-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9944-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-9944-0-0-0\" class=\"widget_text so-panel widget widget_custom_html panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget custom-html-widget\"><!-- B\u1ea2N TI\u1ebeNG ANH -->\n<!-- B\u1ea2N TI\u1ebeNG VI\u1ec6T -->\n<div class=\"policy-wrapper\">\n\n\n  <h4>1. M\u1ee5c \u0111\u00edch<\/h4>\n  <p>Nh\u1eb1m \u0111\u1ea3m b\u1ea3o vi\u1ec7c cung c\u1ea5p h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, \u0111\u1ed3ng th\u1eddi b\u1ea3o v\u1ec7 quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a kh\u00e1ch h\u00e0ng, website <strong>honglamgiang.com<\/strong> (thu\u1ed9c <strong>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG<\/strong>) c\u00f4ng b\u1ed1 c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u00e0 gi\u1edbi h\u1ea1n \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi vi\u1ec7c mua b\u00e1n tr\u00ean h\u1ec7 th\u1ed1ng.<\/p>\n\n  <h4>2. Gi\u1edbi h\u1ea1n v\u1ec1 th\u1eddi gian cung c\u1ea5p<\/h4>\n  <ul>\n    <li><strong>Th\u1eddi gian ti\u1ebfp nh\u1eadn \u0111\u01a1n h\u00e0ng:<\/strong> Website ti\u1ebfp nh\u1eadn \u0111\u01a1n \u0111\u1eb7t h\u00e0ng tr\u1ef1c tuy\u1ebfn 24 gi\u1edd\/ng\u00e0y, 07 ng\u00e0y\/tu\u1ea7n.<\/li>\n    <li>\n      <strong>Th\u1eddi gian x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng:<\/strong>\n      <ul>\n        <li>T\u1eeb Th\u1ee9 Hai \u0111\u1ebfn Th\u1ee9 B\u1ea3y (Trong gi\u1edd h\u00e0nh ch\u00ednh ho\u1eb7c theo l\u1ecbch l\u00e0m vi\u1ec7c th\u1ef1c t\u1ebf c\u1ee7a c\u00f4ng ty).<\/li>\n        <li>\u0110\u01a1n h\u00e0ng \u0111\u1eb7t ngo\u00e0i gi\u1edd l\u00e0m vi\u1ec7c, ng\u00e0y L\u1ec5 ho\u1eb7c Ch\u1ee7 Nh\u1eadt s\u1ebd \u0111\u01b0\u1ee3c ghi nh\u1eadn v\u00e0 x\u1eed l\u00fd v\u00e0o ng\u00e0y l\u00e0m vi\u1ec7c ti\u1ebfp theo.<\/li>\n      <\/ul>\n    <\/li>\n    <li><strong>Th\u1eddi gian chu\u1ea9n b\u1ecb h\u00e0ng:<\/strong> M\u1ed9t s\u1ed1 s\u1ea3n ph\u1ea9m \u0111\u1eb7c th\u00f9 c\u00f3 th\u1ec3 c\u1ea7n th\u00eam th\u1eddi gian chu\u1ea9n b\u1ecb ho\u1eb7c \u0111\u1eb7t tr\u01b0\u1edbc; C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG s\u1ebd th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3 cho kh\u00e1ch h\u00e0ng t\u1ea1i trang s\u1ea3n ph\u1ea9m ho\u1eb7c qua th\u00f4ng tin li\u00ean h\u1ec7.<\/li>\n  <\/ul>\n\n  <h4>3. Gi\u1edbi h\u1ea1n ph\u1ea1m vi cung c\u1ea5p<\/h4>\n  <ul>\n    <li><strong>Ph\u1ea1m vi giao h\u00e0ng:<\/strong> Website cung c\u1ea5p h\u00e0ng h\u00f3a tr\u00ean ph\u1ea1m vi c\u00e1c khu v\u1ef1c m\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n \u0111\u1ed1i t\u00e1c c\u1ee7a c\u00f4ng ty h\u1ed7 tr\u1ee3 giao nh\u1eadn.<\/li>\n    <li>\n      <strong>C\u00e1c khu v\u1ef1c h\u1ea1n ch\u1ebf:<\/strong> \u0110\u1ed1i v\u1edbi c\u00e1c khu v\u1ef1c h\u1ea3i \u0111\u1ea3o, v\u00f9ng s\u00e2u, v\u00f9ng xa, v\u00f9ng bi\u00ean gi\u1edbi ho\u1eb7c c\u00e1c khu v\u1ef1c b\u1ecb h\u1ea1n ch\u1ebf v\u1eadn chuy\u1ec3n theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 n\u01b0\u1edbc\/\u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n:\n      <ul>\n        <li>Th\u1eddi gian giao h\u00e0ng c\u00f3 th\u1ec3 k\u00e9o d\u00e0i h\u01a1n so v\u1edbi d\u1ef1 ki\u1ebfn.<\/li>\n        <li>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i cung c\u1ea5p d\u1ecbch v\u1ee5 n\u1ebfu kh\u00f4ng \u0111\u1ea3m b\u1ea3o \u0111i\u1ec1u ki\u1ec7n giao nh\u1eadn an to\u00e0n v\u00e0 ph\u00f9 h\u1ee3p.<\/li>\n      <\/ul>\n    <\/li>\n  <\/ul>\n\n  <h4>4. H\u1ea1n ch\u1ebf v\u1ec1 \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng<\/h4>\n  <p>Kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n giao d\u1ecbch mua h\u00e0ng tr\u00ean website c\u1ea7n \u0111\u00e1p \u1ee9ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n:<\/p>\n  <ul>\n    <li>C\u00f3 \u0111\u1ea7y \u0111\u1ee7 n\u0103ng l\u1ef1c h\u00e0nh vi d\u00e2n s\u1ef1 theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/li>\n    <li>Cung c\u1ea5p ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin b\u1eaft bu\u1ed9c ph\u1ee5c v\u1ee5 cho vi\u1ec7c \u0111\u1eb7t h\u00e0ng v\u00e0 giao nh\u1eadn.<\/li>\n    <li>\u0110\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m thu\u1ed9c nh\u00f3m h\u00e0ng h\u00f3a b\u1ecb gi\u1edbi h\u1ea1n \u0111\u1ed9 tu\u1ed5i ho\u1eb7c c\u00f3 \u0111i\u1ec1u ki\u1ec7n kinh doanh chuy\u00ean ng\u00e0nh (n\u1ebfu c\u00f3), kh\u00e1ch h\u00e0ng ph\u1ea3i \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li>\n  <\/ul>\n\n  <h4>5. Gi\u1edbi h\u1ea1n v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng<\/h4>\n  <p>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG c\u00f3 quy\u1ec1n quy \u0111\u1ecbnh:<\/p>\n  <ul>\n    <li>S\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ed1i \u0111a cho m\u1ed7i \u0111\u01a1n h\u00e0ng;<\/li>\n    <li>S\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m t\u1ed1i \u0111a \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi t\u1eebng ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i;<\/li>\n    <li>Gi\u1edbi h\u1ea1n s\u1ed1 l\u01b0\u1ee3ng mua tr\u00ean m\u1ed7i kh\u00e1ch h\u00e0ng\/t\u00e0i kho\u1ea3n nh\u1eb1m \u0111\u1ea3m b\u1ea3o ngu\u1ed3n cung v\u00e0 quy\u1ec1n l\u1ee3i mua s\u1eafm chung c\u1ee7a to\u00e0n b\u1ed9 ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/li>\n  <\/ul>\n  <p>C\u00e1c gi\u1edbi h\u1ea1n n\u00e0y (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u00f4ng khai tr\u1ef1c ti\u1ebfp t\u1ea1i trang chi ti\u1ebft s\u1ea3n ph\u1ea9m ho\u1eb7c trong n\u1ed9i dung th\u1ec3 l\u1ec7 ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u1ea1i t\u01b0\u01a1ng \u1ee9ng.<\/p>\n\n  <h4>6. \u0110i\u1ec1u ki\u1ec7n v\u1ec1 t\u00ednh kh\u1ea3 d\u1ee5ng c\u1ee7a h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5<\/h4>\n  <p>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG lu\u00f4n n\u1ed7 l\u1ef1c \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p li\u00ean t\u1ee5c, \u1ed5n \u0111\u1ecbnh. Tuy nhi\u00ean, vi\u1ec7c cung c\u1ea5p c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n, ch\u1eadm tr\u1ec5 ho\u1eb7c t\u1ea1m ng\u1eebng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n  <ul>\n    <li>H\u1ec7 th\u1ed1ng k\u1ef9 thu\u1eadt\/website ti\u1ebfn h\u00e0nh b\u1ea3o tr\u00ec, n\u00e2ng c\u1ea5p;<\/li>\n    <li>S\u1ef1 c\u1ed1 l\u1ed7i k\u1ef9 thu\u1eadt, gi\u00e1n \u0111o\u1ea1n \u0111\u01b0\u1eddng truy\u1ec1n Internet ho\u1eb7c m\u1ea5t \u0111i\u1ec7n tr\u00ean di\u1ec7n r\u1ed9ng;<\/li>\n    <li>S\u1ef1 ki\u1ec7n b\u1ea5t kh\u1ea3 kh\u00e1ng: Thi\u00ean tai, d\u1ecbch b\u1ec7nh, h\u1ecfa ho\u1ea1n, chi\u1ebfn tranh;<\/li>\n    <li>Y\u00eau c\u1ea7u ho\u1eb7c quy\u1ebft \u0111\u1ecbnh t\u1eeb c\u01a1 quan nh\u00e0 n\u01b0\u1edbc c\u00f3 th\u1ea9m quy\u1ec1n;<\/li>\n    <li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p b\u1ea5t kh\u1ea3 kh\u00e1ng kh\u00e1c theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n  <\/ul>\n  <p>Trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00e0y, C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG s\u1ebd ch\u1ee7 \u0111\u1ed9ng th\u00f4ng b\u00e1o t\u1edbi kh\u00e1ch h\u00e0ng trong th\u1eddi gian s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3 v\u00e0 ph\u1ed1i h\u1ee3p th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p \u1ee9ng ph\u00f3 nh\u1eb1m b\u1ea3o \u0111\u1ea3m quy\u1ec1n l\u1ee3i cho kh\u00e1ch h\u00e0ng.<\/p>\n\n  <h4>7. Quy\u1ec1n t\u1eeb ch\u1ed1i cung c\u1ea5p h\u00e0ng h\u00f3a<\/h4>\n  <p>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ho\u1eb7c h\u1ee7y \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t c\u1ee7a kh\u00e1ch h\u00e0ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n  <ul>\n    <li>Th\u00f4ng tin giao h\u00e0ng ho\u1eb7c th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a kh\u00e1ch h\u00e0ng cung c\u1ea5p kh\u00f4ng ch\u00ednh x\u00e1c, kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7;<\/li>\n    <li>B\u1ed9 ph\u1eadn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng kh\u00f4ng th\u1ec3 li\u00ean h\u1ec7 \u0111\u01b0\u1ee3c v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng theo quy \u0111\u1ecbnh;<\/li>\n    <li>S\u1ea3n ph\u1ea9m trong kho \u0111\u00e3 h\u1ebft ho\u1eb7c kh\u00f4ng \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 giao;<\/li>\n    <li>H\u1ec7 th\u1ed1ng ph\u00e1t hi\u1ec7n c\u00f3 d\u1ea5u hi\u1ec7u gian l\u1eadn, \u0111\u1ea7u c\u01a1 ho\u1eb7c l\u1ea1m d\u1ee5ng \u01b0u \u0111\u00e3i;<\/li>\n    <li>Gi\u00e1 s\u1ea3n ph\u1ea9m hi\u1ec3n th\u1ecb b\u1ecb sai l\u1ec7ch do l\u1ed7i h\u1ec7 th\u1ed1ng ho\u1eb7c s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt;<\/li>\n    <li>Kh\u00e1ch h\u00e0ng vi ph\u1ea1m c\u00e1c quy \u0111\u1ecbnh mua b\u00e1n, \u0111i\u1ec1u kho\u1ea3n s\u1eed d\u1ee5ng c\u1ee7a website;<\/li>\n    <li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c do ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh.<\/li>\n  <\/ul>\n  <p><em>L\u01b0u \u00fd: Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u01a1n h\u00e0ng b\u1ecb h\u1ee7y do l\u1ed7i t\u1eeb ph\u00eda C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG ho\u1eb7c do h\u1ebft h\u00e0ng, ch\u00fang t\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng th\u00f4ng b\u00e1o v\u00e0 ho\u00e0n tr\u1ea3 l\u1ea1i to\u00e0n b\u1ed9 kho\u1ea3n ti\u1ec1n kh\u00e1ch h\u00e0ng \u0111\u00e3 thanh to\u00e1n tr\u01b0\u1edbc (n\u1ebfu c\u00f3) theo \u0111\u00fang quy \u0111\u1ecbnh.<\/em><\/p>\n\n  <h4>8. Th\u00f4ng tin li\u00ean h\u1ec7<\/h4>\n  <p>M\u1ecdi th\u1eafc m\u1eafc li\u00ean quan \u0111\u1ebfn c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u00e0 h\u1ea1n ch\u1ebf cung c\u1ea5p h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5, qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG:<\/p>\n  <p><strong>C\u00d4NG TY CP \u0110\u1ea6U T\u01af H\u1ed2NG LAM GIANG<\/strong><\/p>\n  <ul>\n    <li><strong>Website:<\/strong> <a href=\"https:\/\/honglamgiang.com\" target=\"_blank\" rel=\"noopener\">honglamgiang.com<\/a><\/li>\n    <li><strong>Hotline:<\/strong> +84 24 3636 8668<\/li>\n    <li><strong>Email:<\/strong> <a href=\"mailto:duydd@honglamgiang.com\">duydd@honglamgiang.com<\/a><\/li>\n    <li><strong>\u0110\u1ecba ch\u1ec9:<\/strong> S\u1ed1 88, \u0111\u01b0\u1eddng Kim \u0110\u1ed3ng, ph\u01b0\u1eddng Th\u00e0nh Vinh, t\u1ec9nh Ngh\u1ec7 An, Vi\u1ec7t Nam.<\/li>\n  <\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>1. M\u1ee5c \u0111\u00edch Nh\u1eb1m \u0111\u1ea3m b\u1ea3o vi\u1ec7c cung c\u1ea5p h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang quy \u0111\u1ecbnh [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9944","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00e1c \u0110i\u1ec1u Ki\u1ec7n Ho\u1eb7c H\u1ea1n Ch\u1ebf Trong Vi\u1ec7c Cung C\u1ea5p H\u00e0ng H\u00f3a, D\u1ecbch V\u1ee5 - Eagleking Travel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/honglamgiang.com\/terms-and-limitations-in-the-provision-of-goods-and-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00e1c \u0110i\u1ec1u Ki\u1ec7n Ho\u1eb7c H\u1ea1n Ch\u1ebf Trong Vi\u1ec7c Cung C\u1ea5p H\u00e0ng H\u00f3a, D\u1ecbch V\u1ee5 - Eagleking Travel\" \/>\n<meta property=\"og:description\" content=\"1. 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