1. Purpose

Website honglamgiang.com (owned by HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY) commits to openness and transparency regarding product prices and related fees to assist customers in making well-informed purchasing decisions.

2. Product Prices

  • All prices displayed on the website are valid for individual products at the time the order is placed.
  • Depending on each specific product, the website clearly indicates:
    • Price inclusive of Value Added Tax (VAT); or
    • Price exclusive of VAT (if specifically noted).
  • This information is shown directly on the product detail page or stated in the sales invoice.

3. Shipping Costs

Delivery fees are not included by default in the product price, unless HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY announces a promotional policy.

Shipping costs are calculated based on:

  • Customer delivery address;
  • Order weight or package dimensions;
  • Tariff rates of our logistics partners;
  • Free shipping promotions (if applicable at the checkout time).

Note: Specific shipping costs will be clearly displayed before customers confirm payment.

4. Other Additional Charges

In addition to standard product prices and delivery fees, customers may incur other charges if requesting additional services, including:

  • Express / urgent delivery fees;
  • Special packaging fees (gift packaging, extra protective padding...);
  • Cash on Delivery (COD) collection fees as set by logistics providers;
  • Other taxes or surcharges required by law (if applicable).

All such fees are transparently disclosed and listed prior to order confirmation.

5. Price Adjustment Policy

HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY reserves the right to update product prices on the website in cases of:

  • Promotional events, discounts, or loyalty campaigns;
  • Changes in import costs or supplier pricing;
  • Market fluctuations;
  • Strategic commercial adjustments of the company.

Application Rules:

  • The applicable price for an order is the price displayed when the customer completes checkout.
  • Orders confirmed by HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY will maintain the agreed price and will not be impacted by subsequent price changes (unless mutually agreed otherwise).

6. Website Service Fees

Website honglamgiang.com serves as a direct sales channel of HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY. We do not charge fees for:

  • Account registration and user account maintenance;
  • Browsing and product searches;
  • Standard order handling.

Unless expressly announced for special campaigns, if any surcharge applies to supplementary value-added services, the exact rate, calculation method, and effective date will be publicly published prior to implementation.

7. Contact Information

For any inquiries regarding pricing and costs, please reach out via:

HONG LAM GIANG INVESTMENT JOINT STOCK COMPANY